Testimonials

Installation timelines depend on project size and complexity. A simple single-door keypad system can typically be installed in 4-6 hours. Multi-door card access systems require 1-3 days depending on the number of entry points and whether new cabling is needed. Large-scale installations across multiple buildings may take several weeks with carefully planned phasing.

We work efficiently to minimize disruption to your business operations and can schedule installation work during off-hours or weekends when necessary.

Absolutely. Integration between access control and video surveillance creates a powerful security solution. When someone presents a credential at a door, the system can automatically pull up the associated camera feed and begin recording at higher quality. If a door is forced open or propped, the system can trigger camera recording and send alerts with video clips.

We have extensive experience integrating access control systems with various video surveillance platforms, creating a unified security ecosystem that provides comprehensive visibility and rapid incident response.

Quality access control systems include battery backup power supplies that maintain operation during electrical outages. Depending on the system configuration, backup batteries typically provide 4-24 hours of operation. For facilities requiring extended backup capabilities, we can integrate generators or extended battery arrays.

Additionally, most modern systems include fail-safe or fail-secure options for door locks—meaning you can configure whether doors unlock (for life safety egress) or remain locked (for security) during power failures. We'll help you determine the appropriate configuration based on your facility type and local fire codes.

Yes, most modern access control systems we install include cloud-based or remote management capabilities. You can monitor entry events, add or remove users, generate reports, and receive real-time alerts from your smartphone, tablet, or computer—whether you're in the building, at home, or traveling.

Remote management is particularly valuable for property managers overseeing multiple locations, business owners who travel frequently, or facilities requiring after-hours monitoring and response capabilities.

Adding new users is simple with electronic access control. For card or fob systems, you'll program a new credential through the management software, assign appropriate access permissions, and issue the credential to the employee—typically taking just a few minutes. For mobile access systems, you can send credentials directly to the user's smartphone. For keypad systems, you simply create a new PIN code.

We provide comprehensive training on user management during installation, and our support team is always available if you need assistance.

Lost or forgotten credentials are easily managed. For cards or fobs, you simply disable the lost credential in the system (preventing unauthorized use) and issue a replacement—no need to rekey locks or worry about security risks. For PIN codes, you can reset the code immediately through the management software. Mobile credentials can be revoked and reissued remotely.

This is one of the biggest advantages of electronic access control over traditional keys—lost credentials don't compromise security and replacements are quick and inexpensive.

Modern access control systems employ multiple security layers including encrypted communication protocols, secure credential authentication, intrusion detection, and regular firmware updates to protect against cyber threats. We only install systems from reputable manufacturers that prioritize cybersecurity and comply with industry standards.

During installation, we implement best practices including network segmentation, strong password policies, regular software updates, and access restrictions for administrative functions. We'll also discuss cybersecurity considerations specific to your environment and recommend appropriate safeguards.

Yes, professional access control installation must comply with local fire codes, building codes, and life safety requirements. We're thoroughly familiar with Massachusetts building codes and ensure all installations meet or exceed applicable standards.

This includes proper egress provisions (ensuring doors unlock during fire alarms or power failures when required), appropriate signage, emergency override capabilities, and integration with fire alarm systems when necessary. We handle all permitting and inspection requirements as part of our installation service.

Absolutely. We have extensive experience retrofitting access control systems into historic and older Boston buildings, working within architectural constraints and preserving building character while enhancing security. Wireless and battery-powered systems make installation possible without extensive wiring, and we can adapt solutions to work with existing door hardware.

We understand the unique challenges of Boston's older commercial buildings and brownstones, and we'll develop creative solutions that provide modern security without compromising your building's integrity.

Access control systems require minimal maintenance but benefit from periodic professional service. We recommend annual inspections to check door alignment, clean readers, test locks and power supplies, update firmware, review system logs, and verify that all components function correctly.

We offer preventive maintenance agreements that include scheduled service visits, priority emergency response, and discounted repair rates. Regular maintenance extends system lifespan and prevents unexpected failures.

Most access control systems provide flexible solutions for visitors and temporary users. Options include issuing temporary cards or codes with automatic expiration, using intercoms with remote unlock capabilities, implementing visitor management systems with self-service kiosks, or providing mobile credentials with limited access permissions and durations.

We'll help you design a visitor management workflow that maintains security while providing convenient access for guests, contractors, delivery personnel, and other temporary visitors.